Relevance: Green Businesses, Just Be Real (Book Review)
Book Review– At the beginning of “Relevance: Making Stuff That Matters,” Tim Manners states that “an epidemic of irrelevance has brought once-powerful brands to their knees”. Perhaps, I am a bit younger than Manners, but I do not see what he calls an “epidemic” being anything more than business as usual, but perhaps I just lack perspective.
Some businesses have always been better than others, and once-good companies often lose their way. However, despite Manners’ [Armageddon-sounding] lead-in, I liked this book. The mini case studies Manners has collected show that having a quality, useful product or service is usually a primary requirement for success. You can’t tell consumers you are something fantastic and then not deliver upon that in terms of product usefulness, product quality, the sales experience, customer service levels, etc.
A Strong Brand Is Authentic and Relevant
Your brand is the sum total of the experiences people have with your company and product. If your product is irrelevant or your way of distributing the product is not really
