Laura Kurgan, Chris Jordan, Lorrie Vogel and Assaf Biderman - Pop!Tech 2009 - Camden, ME

In Part One, Lorrie Vogel explained some of the work Nike is doing to increase recycled and organic content in their products. Our conversation continues with discussing how Nike designers are encouraged to use sustainable principles in their work.

SS: You mentioned something about rewarding designers for innovating around sustainability, how does that work?

LV: As with any company centered on innovation, the process begins with Nike’s designers. To influence the designers to make responsible choices, Nike designers are scored against the Considered Index. In order to get new Considered innovations adopted faster, Nike gives innovation points to designers who come up with a brand new idea, as well as to teams who adopt considered innovations in the first year.

SS: And how are employees outside of the design department scored against the Considered Index?

LV: At Nike, there are so many different groups in different matrices, a lot of them are expected to calculate their CO2 footprint. But the Considered Index is primarily for designers.

SS: Sustainability 101 and Step by Natural Step (mentioned in this press release)- are they teaching personal sustainability practices, or teaching employees how to spot opportunities to be more responsible in the choices they make in their jobs?

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This impressive footprint is Nike’s Considered Air Jordan XX3, their first basketball shoe designed using the Considered Ethos.

Lorrie Vogel is the general manager of Nike Considered, Nike’s in-house sustainability think tank. She holds a degree in Industrial Design from Syracuse, and numerous patents. Her work in innovating around sustainability has helped put Nike on Fast Company’s Fast 50 list multiple times. Considering how aggressive Nike’s sustainability goals have been, it’s even more impressive that they are on track to meet their targets.

Sustainability is second only to performance when ranking the critical factors of a product. Nike is committed to making their entire collection as environmentally responsible as possible. Lorrie Vogel spoke at the Opportunity Green conference in Los Angeles, explaining some of the ways Nike is meeting these targets. In this phone interview, Lorrie expands on some of the points she touched on in her presentation. The conversation is split into two articles, in order to go deeper into the many changes that need to happen to increase use of recycled and organic materials in apparel and footwear. We begin with a discussion about materials, and conclude with the human element needed to ensure these changes occur in a timely manner.

From Nike: The long-term vision for Considered is to design products that are fully closed loop: produced using the fewest possible materials, designed for easy disassembly while allowing them to be recycled into new product or safely returned to nature at the end of their life. By 2011, 100 percent of footwear will meet baseline Considered standards, apparel by 2015 and equipment by 2020 – creating better performing products while minimizing environmental impact by reducing waste, using environmentally preferred materials and eliminate toxins.

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In September, Anderson (with Robin White) published his second book, Confessions of a Radical Industrialist: Profits, People, Planet - Doing Business by Respecting the Earth. This wide-ranging work not only tells Interface’s story in detail, but also provides a blueprint for how a large, well-established company can literally reinvent itself as both a profitable enterprise and a business that learns to operate in harmony with natural systems.

The word “confessions” in the title is very appropriate: Anderson is very frank about Interface’s successes and setbacks in its climb up “Mt. Sustainability” (a phrase he coined). He also discusses the efforts of other companies, and makes bold, and hopeful, cases for environmental and social responsibility as pillars of successful business strategy in the 21st century. The book is an engaging and thoughtful read for business people, environmental activists, and consumers concerned about the impact of industry on the planet’s future.

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Cradle To Cradle For Everything?

Jason and I got to talking about Cradle to Cradle, as it’s an interesting topic, and well, they’re already doing everything else, why not take it a step further? Do I hear a protest? You don’t want someone’s underwear recycled into your t-shirt? But it’s for the cause, man… OK, jokes aside, and even if it wasn’t underwear being discussed, but some other form-fitting cotton garment, Jason did the research. Because he cares that much. The thing is, 100% cotton gets baggy and saggy. So it’s more likely to be thrown out soon. If it happens to be owned by someone who’s passionate enough to find a place to deliver their used cotton underwear, it can be recycled. Jason explained that less than 1% of all cotton is currently recycled, and Jeff pointed out that even pure cotton sometimes contains dyes and chemicals that make it impossible to recycle.

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If you didn’t hear yet about Zumbox, you need to recheck your news resources.

In the last couple of weeks you hear about them everywhere - from an announcement on two new clients: the cities of San Francisco and Newark (NJ) that will start using their web-based mail delivery system to an announcement on a partnership with New York City for Five Borough Pilot Program.

So what is exactly Zumbox? according to their website “Zumbox delivers paperless mail online – from street address to street address. What used to only be sent as paper mail can now be sent without the paper. How? We’ve created a nationwide paperless postal system with a Zumbox for every street address in the United States, including yours.”

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Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

GreenTalk Radio host Sean Daily talks with Founder and Editor of Eco Child’s Play, Jennifer Lance, about a host of green topics, including living off the grid, organic gardening and green parenting.

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Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

GreenTalk Radio host Sean Daily talks blogging with Adam Shake of Twilight Earth and Eco Tech Daily. Adam and his business partner Derek Markham were named by TreeHugger as the “Celebrity Twitter Duo” and Mother Nature Network called Twilight Earth “One of the 10 Green Twitterers you should follow.” With over 10,000 followers on Twitter and thousands of other friends and contacts across a wide spectrum of Social Media sites, Twilight Earth is is sharing the latest and most current environmental news with people all over the world.

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Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

Sean Daily, Green Living Ideas‘ Editor-In-Chief, discusses the use of intelligent irrigation technologies to save water and green your landscaping with Chris Spain, CEO of Hydropoint.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

GreenTalk Radio host Sean Daily talks with green blogger, publisher, and supermom Jill Fehrenbacher, founder of green design blog Inhabitat.com and its new eco-parenting sister site Inhabitots.com.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

When veteran celebrity makeup artist Christy Coleman decided to toss her top of the line makeup kit and use nothing but natural cosmetics on her clientele, she had no idea what would happen next. It was a risk, to be sure, showing up without the typical high-end makeup brands here clientele were used to. Furthermore, she had no book to peddle, no Makeup by Christy Coleman line to sell; she was doing this solely because she believed shunning the toxic chemicals in commercial cosmetics was the right thing to do.

But quietly swapping out her professional kit seemed insufficient, and thus Coleman created ChristyColeman.com to educate everyday consumers about the best natural and organic makeup and skin care products on the market.

Still, it wasn’t enough. She was consistently achieving gorgeous, high-fashion looks with nothing but natural products (click here to see her “natural portfolio”), something her peers thought was impossible. She knew she could make a bigger impact on the mainstream industry. So ChristyColeman.com underwent an extreme makeover.

Read more of this story »

Sean Daily, Green Living Ideas’ Editor-In-Chief, discusses the history, present, and future of electric cars with Alex Campbell, Director of Communications for Zap.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

Sean Daily, Green Living Ideas‘ Editor-In-Chief, discusses the topic of the smaller homes living movement, and how downsizing helps you go green with Shay Solomon, author of Little House on a Small Planet and Co-Founder of The Small House Society.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

Sean Daily, Green Living Ideas’ Editor-In-Chief, discusses the topics of non-toxic household cleaning products and green bathroom remodeling with the “Queen of Green,” author and blogger Debra Lynn Dadd.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

Sean Daily, Green Living Ideas’ Editor-In-Chief, talks with David Kram, Energy Specialist for the Rising Sun Energy Center of the California Youth Energy Services about how California residents can get free home energy audits as well as energy-efficient lightbulb replacements and other energy-saving devices.

Click Play Below,or

This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

This year’s edition of US Hair, published by US Weekly Magazine, included a one-page feature on natural hair care, based on an interview with one cosmetic chemist. My initial optimism was quickly snuffed out when I read that apparently my hair was dirty, because I needed synthetic cleansers - specifically, Sodium Lauryl Sulfate - to effectively cleanse the mop. Say what now?

To be sure, these misconceptions aren’t limited to one magazine, making it that much more important to dispell these urban legends whenever possible. So after running my fingers through my hair to make sure I hadn’t been sporting dirty tresses for the last year (my head felt quite clean, I’m pleased to report), I called Wil Baker, co-founder of the award-winning Max Green Alchemy line of natural hair care, to see if perhaps he could help set the record straight.

Read more of this story »

Sean Daily, Green Living Ideas’ Editor-In-Chief, talks about the new Enertia Electric Motorcycle and new plug-in technologies with Craig Bramscher, CEO of Brammo.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

Sean Daily, Green Living Ideas‘ Editor-In-Chief, talks about efficient ENERGY STAR products and the Change a Light Campaign with Wendy Reed, Campaign Manager for ENERGY STAR.

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This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

Sean Daily, Green Living Ideas’ Editor-In-Chief, talks about Fair Trade, organically grown Yerba Mate energy drinks with David Karr, Co-Founder of Guayaki.

Click Play Below,or

This post contains additional media. Click here to view the full post.

Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!

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Are you planning to have a rewards program similar to RecycleBank’s one in the future?
We’re not planning to offer points for using Zumbox. Instead, we’re focusing our efforts on continuously enhancing the user experience through our relationships with third party mail senders and content providers as well as the development of new features within Zumbox. While reducing paper waste is a key goal for us, we want that to only represent one of many benefits associated with Zumbox.

In the cities where we’ve now launched – San Francisco, New York and Newark – mail is currently being sent from the local governments and other organizations, giving people there the ability to start receiving, organizing and storing their mail online. We’re essentially offering everybody a paperless mail option that’s convenient, secure and environmentally responsible.

What’s your comment on the findings presented in the New York Times by Prof. Randall Stross about the effectiveness of using the stick approach to converting customers to paperless billing?
Well, I think that was a very interesting piece, as it underlined the challenge faced by most billers. Incentivizing people to go paperless has not really moved the needle, but apparently a company can get people to convert faster when a paper bill fee is introduced. However, the stick approach doesn’t always stick (pardon the pun). And as the article points out, T-Mobile had to quickly respond to pressure by putting an end to the paper bill fee, and the company has since gone back to the carrot approach or simply the voluntary approach.

But the real issue here is that the voluntary approach does not work for a reason. Current paperless options are just not cutting it for most people. The notifications that are sent via email typically only include a link to the bill, and having to go to different websites and keep track of numerous usernames and passwords just to view bills is highly inconvenient.

Personally, I think people would respond better to the idea of going paperless if there was a better way to go paperless. With Zumbox we’ve created a secure environment where bills and statements (and all other mail) can be sent as digital files and presented online exactly like they appear on paper. In that way, Zumbox mirrors the experience of receiving paper mail; the bill is actually delivered to a customer and appears the way we’re all used to seeing it, only without the paper.

While the stick approach may work temporarily for some, I believe the real solution to the challenge of getting people to go paperless is to create a better option than what has been pushed on people up until this point, which is a big part of what we’re trying to do.

What’s the percentage of paper mail you think you can eliminate with Zumbox?
We have not done any calculations on this.

How do you see junk mail? Will you provide businesses sending it to use Zumbox instead?
First of all, we define junk mail as irrelevant mail, and we have built our system to increase the relevance and reduce the waste associated with paper mail. Having said that, Zumbox is an agnostic delivery platform, which means we offer all mail senders, including marketers, the ability to send paperless mail.

But Zumbox offers a unique kind of control that lets recipients decide what mail they want to receive. Specifically, if you receive a special offer in your Zumbox from a business you do not care for, you can permanently block that mail sender so we will ultimately only receive the offers that are relevant to us.

What is your plan - are you going to focus in the short-term on collaborations with municipalities (such as San Francisco and Newark) to get people use Zumbox and then move over to the business sector?

After a successful pilot in a smaller market earlier this year, we started the first stage of our national rollout in September, with San Francisco and Newark being the first cities. Over the next weeks and months, we will announce other cities that will be a part of this stage of our rollout, and the municipalities themselves will be involved in most cases.

Simultaneously though, we are talking to several national businesses and non-profit organizations about sending paperless mail to their customers and supporters in these markets, and we are also inviting local businesses and other organizations to participate. The goal is to create eco-systems, if you will, in the rollout markets so there are enough senders and recipients of paperless mail to make it meaningful for both sides.
Meanwhile, Zumbox is already available nationwide so anybody can start using the service right now.

What is the required penetration rate of Zumbox to make it work?I’m not sure there is a general penetration rate required for Zumbox because these eco-systems can be created anywhere, all with different levels of participation. For instance, a community may embrace the service even if there are only a few critical mail senders initially, and most businesses will find Zumbox meaningful as long as they can start reducing their paper usage and the cost associated with that.

What will happen with USPS if you guys win?
While Zumbox is the first paperless postal system and clearly the first all-digital alternative to traditional postal systems, it is not the first competitor the USPS has ever seen. FedEx, for instance, started offering speedier delivery, but the Postal Service still offered a valuable service. Our service obviously represents a more dramatic shift, as we offer digital delivery, but we do not aim to replace the Postal Service and we certainly do not expect to do that. All we want to do is offer people a paperless alternative. We expect the world to be big enough for both paper and paperless mail.
Thank you Joergen!