Green Options

The opportunity for San Francisco’s composting effort will be to imaginatively engage us in a herculean effort to educate AND motivate compliance.

Yesterday, I blogged about the reasons marketers are choosing “green” as a marketing strategy. But for companies that pursue this strategy, it becomes clear pretty quickly that just marketing a green product isn’t enough. The company has to be sincere in its own commitment to environmental sustainability and show genuine sensitivity to the needs and concerns of its customer base. This has to be more than lip service. It’s got to be the real deal. 

So who are these green consumers (or LOHAS or lifestyles of health and sustainability consumers) and what are some of their demographics and psychographics that will help marketers to relate to them effectively? Collette Chandler of Keyboard Culture (Green Marketing), describes them this way:

• Leading-edge thinkers
• Higher-than-average education
• Average incomes (this may be a surprise to many who thought their incomes would be higher, but it’s no surprise to people with PhDs!)
• Among the least price sensitive consumers
• Expect good value (they expect green products to perform equal to or even better than equivalent non-green products)
• Extremely brand loyal
• Tend to write blogs
• Influence others, particularly their family and friends
• Early adopters
• Influenced by brand image

What drives LOHAS consumers to make the purchases they do? 

What’s all the fuss about green marketing? It’s more than just another hook to get people to buy products. It’s about the types of people who purchase green products. They have higher than average incomes, they are willing to pay up to 20% more for products and services (according to Collette Chandler, an author and consultant specializing in green marketing), and they are extremely brand loyal. It’s a marketer’s dream.

It’s no wonder that companies are targeting this marketplace.

This post was originally posted on Eco-Libris blog on June 21.

The added value of going green is constantly growing. According to a survey conducted lately, 46% of consumers say they would shop at a retailer more if it was environmentally friendly. Another study of Mintel shows 62% of customers choose a restaurant based on their commitment to the environment.

A Green Printer interview with Carmen Spagnola, entrepreneur and owner of m.

1. What made you want to start m?
I started m because I was a frustrated consumer.  I decided that  if I want to have access to smarter, more beautifully designed, more  responsible products and amenities for my home and family, I was going
to have to create more demand.  Markets are a bit of a chicken-and-egg  relationship.  Many retailers will tell you that they only provide  what their customers want.  That is only part of my modus operandi.
I want to showcase the possibility of a better performing future, so  much of what I sell and promote is currently considered ahead of the market.  But how will the market know what it wants if we don’t inspire it to want more?

Mokugift was inspired by Marion Cotillard (2007 Oscar) to launch a program that enables actors, musicians and athletes to inform, inspire and empower fans to plant trees with them. Mokugift has found a base within the hip hop community that has always been environmentally conscious.

Online, ecopreneurs should explore partnership models with low barriers. Lowering the barrier, increases the breadth of partnerships that can be experimented with. Relationship can be deepened and customized once traction is proven.

….the sustainable movement is showing signs that the love-fest of warmth and do-gooder intent is now shifting into the drudgery of the hard work phase. This is fantastic news for the sustainable movement.

The 2009 Sustainability Conference kicked off last night in Monterey, CA with opening remarks from among others, Owen Rogers, Partner and Experience Design Lead of IDEO.   A self-described non-expert in sustainability none-the-less first laid out five principals on branding then asked whether sustainability could be a brand?

Whether there is sound reasoning or “the answer” to how brands can change the world to positive effect is not the point.  Owen, [...]

Here’s a basic marketing tip: Don’t position your product as green.  Well, not primarily green. Instead, position your products and services first as delivering core consumer benefits then-as a second set of attributes-green. You may even find that your competitors are not onto this savvy positioning strategy.

A couple weeks ago I was looking for examples of this principle. I wanted to show how a company’s marketing message should extend beyond greenness to appeal to other core consumer attributes people expect from a good products.  I put out a query on HARO and received dozens of interesting products.  Of those, five stood out.

The first thing I noticed about Vers iPod Docks is that they are incredibly beautiful.  But, they first thing theat Vers wants you to know about their products is that they sound great. They let the fact that they have been touted as the most environmentally friendly iPod dock available speak for itself and focus instead on the benefits that consumer’s want in a an iPod dock: Great sound and good looks.  In the words of David Laituri, partner in Sprout Creation makers of Vers products:

“We tend to focus on superior sound quality and design, and environmental thoughtfulness a fast second. Since our sustainable design efforts are a work in progress, we avoid ‘green’ and ‘environmentally friendly’ whenever possible.”

Green Toys are made out of recycled milk containers and are made in the USA (so from a supply chain position they are very environmentally sound.) Green Toys are also packaged in recycled corrugated boxes with no plastics, cellophane or twist-ties, and are 100% recyclable. But most importantly, they positioned as safe (they contain no traceable amounts of Phthalates or BPA and have no external coatings with lead paint) and fun (they are chunky and colorful and beg to be played with).

A Green Printer interview with Deb Ozarko, Director, Creative Services of Clearly Green Design.

1. If a client comes to you saying that they want to market themselves as a green company, what kinds of advice would you give them in terms of identity and design?
Before I would give them any advice, I would accurately determine their motives. As both a visual communicator and a social/environmental activist, I have a very large responsibility to the public and the planet - as well as my own personal ethics. Clearly Green Design takes our commitment to the environment, animals and social justice causes very seriously so its critical that we understand the motivating factors for a company before we go any further. A green claim or green identity no longer has the same validity that they used to because of excessive greenwashing. Greenwash is rampant because so many companies have simply jumped on the green bandwagon in order to keep up with the trend. Personally, I find this really sad because there is alot at stake here - namely, planetary survival. A glaring example of greenwash are the green claims made by the Walmart corporation. I honestly don’t know how the folks at the communications agency who market Walmart can sleep at night.